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Withdraw requirements after deposit


Cent21

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Posted

 

After i made a deposit, how much do i have to wager to be able to withdraw? Or how much time do i need to wait to be able to withdraw?

I always get the message "You dont have enough balance to do that.", even if i have more than 0.002 btc and the deposit transaction have a lot of confirmation on the blockchain.

Also tried to send 1 satoshi minus, just to be sure this wasn't a rounding problem. No success.

Thanks

  • Community Manager
Posted

Hello :)

Minimum amounts for withdrawals are:

For BTC: 0.002 BTC (fee is 0.0001 BTC)

For LTC: 0.05 LTC (fee is 0.001 LTC)

For ETH: 0.04 ETH (fee is 0.0002 ETH).

You need to leave the funds on your balance to cover the expenses of the transaction fee, it is not deducted from the original amount ;) Text will be changed with the next update!

Let us know if you need any additional information. 

Posted
4 hours ago, Bojana said:

You need to leave the funds on your balance to cover the expenses of the transaction fee, it is not deducted from the original amount ;) Text will be changed with the next update!

This is a big deal and tripped me up as well.

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