idkwl Posted April 4, 2025 #1 Posted April 4, 2025 I am writing to admin/staff to complain about an unresolved financial transaction issue with your service. On 3rd April, I initiated a money transfer via UPI, which, as of now, has not been credited despite more than 24 hours having passed since the transaction. This delay has caused significant inconvenience and raised concerns about the reliability and efficiency of your services. I got no response from the mail regarding this problem, I don't know how much longer to I have to wait and I am losing my hope as well as trust in this website also i don't know will it be safe to deposit more money into the system 🥲😭
VIP Host NatasaC Posted April 4, 2025 VIP Host #2 Posted April 4, 2025 Hello@idkwl, Thank you for reaching out to us. Currently, our support team is experiencing a high volume of requests. Please rest assured that we are committed to responding to your inquiry as soon as possible. Your concerns are important to us, and we are working diligently to assist all our customers. Most of your requests are related to INR deposits and withdrawal and their pending time. Please wait until you receive an answer. It may take longer than usual due to the high volume of requests, but you will be responded to as soon as it is possible. Please be advised not to spam the support email with multiple emails with the same request, as it may prolong the estimated time of receiving the response. Thank you for understanding. Kind regards, NatasaC
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