MingJua Posted April 18, 2025 #1 Posted April 18, 2025 (edited) Hey guys so i was chasing 49.5x on dice for last 350+ bets, Lost my entire balance doing so twice. Then had to take a few weeks break. When i returned i checked my last bet that i made before going on break. I'm playing here for a long time but recently started checking my last bets whenever i take a break. but this time one of my bets was missing i.e. I LEFT THE BET AT - NOUNCE 51106 (BET ID casino:337164811876) and when i came back and placed ONE BET AGAIN THE NOUNCE WAS 51108 (BET ID casino:347502907911). Which meant NOUNCE 51107 WAS MISSING. I checked in my bet logs and it was not there either. see below When i contacted support about this they said they checked it and they don't find any problems with my bets. YEAH THERE IS A BIG PROBLEM MY ONE BET IS MISSING. So i didn't placed it and CASINO CONVIENENTLY SKIPPED ONE NOUNCE. NOW I GONE AND CHECKED MY BET LOG AGAIN SINCE I STARTED CHASING THE 49.5X i.e. nearly 360 bets and FOUND OUT THAT 4 MORE BETS WERE MISSING FROM BET LOG. See Below SO WHERE DOES MY MISSING NOUNCES GO?????? THIS FEELS LIKE I GOT CHEATED BY CASINO. I generally play on auto mode on dice without animation so i place bets very fast and i can't check every bet placed by me. So i don't know if this happened before or not. After this happened i can't play here anymore before this get resolved. Also this issue makes playing here impossible if this is a case of missing nounce instead of a case of bet log just not displaying my bets. Someone one from support assist in this matter bc your live support said THERE IS NOTHING WRONG WITH MY BET LOG AND NO BETS WERE MISSING BUT CLEARELY 5 NOUNCES ARE MISSING WITHIN 360 BETS. Edited April 19, 2025 by MingJua
blitz3378 Posted April 18, 2025 #2 Posted April 18, 2025 in the stake the bet will not be lost.. I think so
MingJua Posted April 18, 2025 Author #3 Posted April 18, 2025 1 hour ago, blitz3378 said: in the stake the bet will not be lost.. I think so what? what are you trying to say?
Balea Posted April 19, 2025 #5 Posted April 19, 2025 (edited) Ive had a similar experience once where some winning bets over a span of a few hours just completely vanished. After weeks of trying but only got told by the support everything is ok, i gave up and took the L Edited April 19, 2025 by Balea
Moderator FilipTa Posted April 19, 2025 Moderator #6 Posted April 19, 2025 Hello @MingJua, Thank you for contacting us. Could you please contact our support team again regarding this matter? I'm sure they will provide you with additional information. Regards, @FilipTa Community Manager Team MingJua 1
MingJua Posted April 19, 2025 Author #7 Posted April 19, 2025 1 hour ago, Balea said: Ive had a similar experience once where some winning bets over a span of a few hours just completely vanished. After weeks of trying but only got told by the support everything is ok, i gave up and took the L WOW. That's bad how are player supposed to know if there system just skipped some bets or they actually does get placed but now not showing on bet logs. Stake live support is another lvl of bad they just act like there system can't have any bugs sometimes. That it's made so foolproof. I'm not asking for when monthly to them. I'm asking what happed to my missing nounce and they are like everything is just fine. Balea 1
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