Mayur420P Posted April 21, 2025 #1 Posted April 21, 2025 Hello, I placed a bet on the Punjab vs Bangalore cricket match where the condition was that both teams must hit at least one six within the first over of the game. Punjab hit a six during that time, but I haven’t received my winnings for the bet. It’s already been over 30 hours since the match, and the amount still hasn’t been credited. Could you please look into this and let me know what went wrong? Thank you!
Support AleksaRs Posted April 21, 2025 Support #2 Posted April 21, 2025 Hello there, Thank you for reaching out to us. Please get in touch with Live Support or reach out to them via email at: [email protected] . If you have already done so, please have patience, the Support Team will answer you as soon as possible. Kind regards, AleksaRs
Mayur420P Posted April 21, 2025 Author #3 Posted April 21, 2025 Hello AleksaRs, Thank you for your response. I would like to inform you that I have already contacted Live Support multiple times and also sent an email to [email protected]. However, the email response clearly states that email support has been discontinued and all inquiries must now be directed to Live Support via the Stake website. Unfortunately, even after reaching out through Live Support several times, I haven’t received any proper resolution regarding my issue. It’s been over 30 hours since the match, and my winnings from the Punjab vs Bangalore bet (first over six condition) have still not been credited. I kindly request that this matter be escalated or reviewed by the relevant team as soon as possible. Thank you for your attention.
Community Manager MladenS Posted April 22, 2025 Community Manager #5 Posted April 22, 2025 Hello @Mayur420P Unfortunately we cannot assist you with this here on Forum, please contact live support via live chat option one more time. Best regards.
Abhinav2002 Posted April 22, 2025 #6 Posted April 22, 2025 @Mayur420P Go to live support chat send message> >bonus>early six and check whether you are eligible for early six bonus or not.
Bustoalready Posted April 22, 2025 #7 Posted April 22, 2025 (edited) Bet is lost and settled , you placed bet on Punjab and RCB won . Even if there was a promo to win the bet if both teams score a six in 1st over and Punjab did that would still be a lost Edited April 22, 2025 by Bustoalready
Mayur420P Posted April 22, 2025 Author #8 Posted April 22, 2025 @Bustoalreadycheck it Bonus up to $25 USD will be paid out if your selection hits a six in the first two overs but goes on to lose the match
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