USDT withdrawl and deposit still not reflecting

[shrekuu]

Hi

I had initiated a USDT (BNB BEC Network) withdrawal from my account and deposited into my family members account. But no amount has been deposited and I have lost all money in the withdrawal. I contacted the chat support with all the details regarding this but there is no reply. Usually chat support replies in a few hours but it has been more than a day now. I can only hope that due to yesterdays network maintenance the funds could be stuck somewhere and I will receive them soon.

Many people are facing issues like these, as seen in the forum.

Please look into this matter and provide updates and resolutions.