Ngoramto Posted May 19, 2025 #1 Posted May 19, 2025 Live support ain't responding well, instead straight out giving warning to mute support for asking to solve my problem , like hell why would I not ask for hello, I have messaging for 21 days and still no response. What do you expect me to just throw that money away, it's not like iam asking from them. Even the email support ain't working literally this stake live support really sucks , they ain't responding to my problem for 21 days and instead of helping me out they straight avoiding me such a trash live support, I hope people to come out in support and help such issue reach to Eddie or the top management know about it
Ngoramto Posted May 20, 2025 Author #3 Posted May 20, 2025 Yeah must been good experience with you , mine is not too good experience still my funds is not being deposited after 22 dayss, no proper responses , I don't them much on them , they trast live support , they prooly be coming with excuses, they be not solving my even after a while damn month for sure
uraforever Posted May 20, 2025 #4 Posted May 20, 2025 22 days are too short buddy. I am still waiting on a bonus they promised to pay about 16 months ago.
Support Uros Posted May 21, 2025 Support #5 Posted May 21, 2025 Hi @Ngoramto, Apologies on the drawn out case and the inconveniences experienced. We received an update regarding your deposit from our provider, and issue was successfully resolved. You have already received a message through live chat on the website about this, feel free to check it. I understand that you waited an uncomfortably long time for this deposit, and after investigation, cause was a technical issue with the provider, which was eventually resolved. Going forward, we ask that when you submit a deposit for escalation, you only do it once and wait for our update. Submitting the same transaction over and over will unfortunately only slow down and delay the process. We hope there will be no more issues of this kind in the future, and that your experience here on Stake remains smooth and free of delays. If there's anything else that we can help you with, don't hesitate to contact us via live chat on the Stake.com. Our support team is available 24/7.
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