Not able to withdraw in crypto currency (btc)

[Ansh45516]

My account is not even in withdrawal mode still i am not able to withdraw. My account was level 2 verified at first i don't know when they change it again without giving me any notification and now when i want to withdraw my money they're not letting me do that.

My username is Rachna9813. Please look into this

[NemanjaPi]

Hello @Ansh45516

Thank you for reaching out to us

I'm sorry to hear about the difficulties you're experiencing with your account.
 

Unfortunately, we don't have insights or the ability to make changes. The most appropriate course of action is to contact our support team at [email protected], or you can reach them via our live support chat.

Best regards,

NemanjaPi.