Request for Assistance – Account Blocked Without Explanation

[ameco41]

Hello,

I have been actively using my account for nearly two years, and my KYC-2 verification was completed successfully some time ago. However, my account has recently been blocked without any prior warning or explanation. Despite having funds in the account, I am currently unable to perform any transactions.

I contacted live support regarding the issue and was instructed to send an email. I have done so, but I have not received any response yet. This situation is causing significant inconvenience and concern.

I am posting this message on the forum in hopes of drawing the attention of the relevant team and expediting the resolution process. I kindly request a clear explanation as to why my account was blocked and that access to my account be restored as soon as possible.

Thank you in advance for your support and understanding.

Best regards,

ameco41

[MladenS]

Hello there @ameco41

Thank you for contacting us.

 

Unfortunately we are unable to assist you with this here on Forum. Please contact our live support, and they will provide you with all necessary information regarding this issue.

 

Best regards.
@MladenS