I Got access to my Account yesterday But Still I am Worry Because

[moneybooster45]

I Got access to my Account But Still I am Worry Because This Indonesia have access to Live support  what's should I do further to safe my account .

That Indonesia hacker already claim my weekly boost 

i have attached the Hacker screen shot chat with Live Support 

 

[FilipTa]

Hello @moneybooster45,
Thank you for contacting us. 


Please, follow this link: https://stake.com/settings/security

If you're able to log in to your account, please change your password and enable two-factor authentication (2FA).

I recommend downloading one of the free 2FA apps available in your app store. This will help secure your account at a higher level.

Also, scroll down to the Sessions menu, where you can view and manage your Stake sessions.
If you see any unfamiliar session, I recommend removing it.


Regards,
@FilipTa
Community Manager Team

[moneybooster45]

This hacker still have access to live  support chat 😭 what's going on help me out 

3 hours ago, FilipTa said:

Hello @moneybooster45,
Thank you for contacting us. 


Please, follow this link: https://stake.com/settings/security

If you're able to log in to your account, please change your password and enable two-factor authentication (2FA).

I recommend downloading one of the free 2FA apps available in your app store. This will help secure your account at a higher level.

Also, scroll down to the Sessions menu, where you can view and manage your Stake sessions.
If you see any unfamiliar session, I recommend removing it.


Regards,
@FilipTa
Community Manager Team

The indoesian hacker have still access to live support chat I don't know to blocked him from live chat support 

He still msging live chat support & maybe recovery stake team I am worry really 

4 hours ago, FilipTa said:

Hello @moneybooster45,
Thank you for contacting us. 


Please, follow this link: https://stake.com/settings/security

If you're able to log in to your account, please change your password and enable two-factor authentication (2FA).

I recommend downloading one of the free 2FA apps available in your app store. This will help secure your account at a higher level.

Also, scroll down to the Sessions menu, where you can view and manage your Stake sessions.
If you see any unfamiliar session, I recommend removing it.


Regards,
@FilipTa
Community Manager Team

How I can block his access to live chat support this hacker