Advise & Suggestions needed whats I do

[moneybooster45]

Yesterday when I lost access to my account I Contact live support 6 before weekly boost but Live Support waste my time . I am very thankful for Community manager who help me to recover my account through stake recovery team .

I lost my weekly boost now what  I do

Should that live Support will compensate me my weekly boost or not ?

Thanks 🙏 

Put your suggestions & advise & Thoughts 💭 

[berat]

Hey @moneybooster45,

First of all, I’m really sorry to hear about this. Weekly and monthly bonuses are something we all look forward to  missing one can be super frustrating and disappointing. I totally understand why you’d want to get compensated.

But this is usually beyond what most community managers can handle directly. The best thing you can do is reach out to live support again and explain your situation clearly.

In the meantime, I’d also like to share a couple of tips to help you keep your account safe and avoid this happening again:
👉 Here’s a link where you can set up two-factor authentication (2FA) on your account  I highly recommend enabling it.  https://help.stake.com/en/articles/5222651-how-to-set-up-your-two-factor-authentication-2fa-to-your-account
👉 After you’ve enabled 2FA, you’ll find a “Sessions” section under Settings > Security, which shows where your account is logged in from. This can help you catch any suspicious activity and log out of sessions you don’t recognize.

I hope this never happens to you again. Stay safe and good luck! 🍀