HumberRolls Posted June 9, 2025 #1 Posted June 9, 2025 (edited) Hello i sent email to recovery team with questions and i got this answer Hey there, We regret to inform you that, due to prior security updates implemented on the account, any future changes to the email address or two-factor authentication (2FA) settings have been permanently disabled. As a result, we are unable to assist with modifications related to these aspects of the account. I only ask for 1 more chance, since I bought a new phone and it won't happen again. My account is valuable and I don't want to lose it. Edited June 9, 2025 by HumberRolls
Moderator FilipTa Posted June 10, 2025 Moderator #2 Posted June 10, 2025 Hello @HumberRolls, Thank you for contacting us. Unfortunately, we can't help you from here. If the recovery team made such a decision, there must be a valid reason. Regards, @FilipTa Community Manager Team
mahesh11119999 Posted June 16, 2025 #3 Posted June 16, 2025 On 6/9/2025 at 8:40 AM, HumberRolls said: Hello i sent email to recovery team with questions and i got this answer Hey there, We regret to inform you that, due to prior security updates implemented on the account, any future changes to the email address or two-factor authentication (2FA) settings have been permanently disabled. As a result, we are unable to assist with modifications related to these aspects of the account. I only ask for 1 more chance, since I bought a new phone and it won't happen again. My account is valuable and I don't want to lose it. I can recover but you just recover gmail...thats it
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