RaviN19 Posted June 21, 2025 #1 Posted June 21, 2025 Hi team, I’ve been a Silver VIP since months and have been actively wagering, but haven’t received a single reload bonus since January 2025. I contacted support and they just asked me to wait. Could you please check my account and help me get added back to reload eligibility? Username: RaviN19 Thank you!
Aerena09 Posted June 21, 2025 #2 Posted June 21, 2025 (edited) Hello @RaviN19, Reload are mostly for the non vips or Platinum l vip users n above... Once we reach bronze vip level from non vip , we stop getting reloads instead we get one time claim bonus. I hope you understand now , why you are not getting reloads anymore... If there is anything else we can assist you with, don't hesitate to ask...🧸 Best Regards, @Aerena09 Edited June 21, 2025 by Aerena09 Error 1389
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