Stake shows that I lost a sports bet even though I won it

[CAPTANAMIKAZE]

I won a sports bet and stake declared it a loss for me a second before match ended even though I won the bet, please rectify this asap. Sports bet id is sport : sport:405235103

[MilunM]

Hi @CAPTANAMIKAZE,

Thanks for reaching out.

Unfortunately, we cannot help you here. Please get in touch with live support.

Best Regards,

@MilunM

[CAPTANAMIKAZE]

3 minutes ago, MilunM said:

Hi @CAPTANAMIKAZE,

Thanks for reaching out.

Unfortunately, we cannot help you hear. Please get in touch with live support.

Best Regards,

@MilunM

Where in live support?

[MilunM]

Hi @CAPTANAMIKAZE

In the left tab dropdown, at the bottom, you will see the live support option, and select it. You will then be provided with a number of options. Please select the appropriate one. 

Best Regards,

@MilunM

[jphillip26]

@CAPTANAMIKAZE your bet was threeway and it went OT. So your bet lost

[PHS]

Three-way bets do not include extra time. Any match that includes the possibility of a draw should be considered as not included.

[pancaabda]

My slip always lose 1 im really sad about it 

[perin5]

they already fix it ?

[OColiver]

Better know the rules first

[Snickers]

On 6/25/2025 at 4:31 AM, perin5 said:

they already fix it ?

there is nothing to fix. It went overtime so the 3 way result was x and he lost

[janithwins]

Contact the customer support they will fixed it soon

[beni2121]

Could you please contact live support by choosing other?

Maybe they will sort it out.

 

Make sure its not a void bet?