Crypto deposit not credited to the account after 5 hours.

[Onam]

Hi

I had initiated two USDT (BNB BEC Network) deposit from Binance app to my stake account : Onamroy23 . The amount has not been deposited to my stake account, not even  pending transaction notification. 

I contacted the chat support multiple times with all the details regarding this but there is no reply. Usually chat support replies in a few hours but it has been more than half a day now with no acknowledgement. 

I can only hope that this is related to an ongoing delay in deposits as informed by a stake live agent, 15 hours ago. She said they don’t have the ETA for the deposits. and WENT OFFLINE 15 HOURS. I am also not able to initiate a new chat as this one is abandoned and unanswered for. 
 

Please help me with getting the crypto deposit. 

[shaik amaan]

Same problem .....even crypto same as inr now a days dont know what to fallow 🤬🤬 from 6 hours still not added usdt (BSC)

[Gamble4fun4]

7 minutes ago, Onam said:

Hi

I had initiated two USDT (BNB BEC Network) deposit from Binance app to my stake account : Onamroy23 . The amount has not been deposited to my stake account, not even  pending transaction notification. 

I contacted the chat support multiple times with all the details regarding this but there is no reply. Usually chat support replies in a few hours but it has been more than half a day now with no acknowledgement. 

I can only hope that this is related to an ongoing delay in deposits as informed by a stake live agent, 15 hours ago. She said they don’t have the ETA for the deposits. and WENT OFFLINE 15 HOURS. I am also not able to initiate a new chat as this one is abandoned and unanswered for. 
 

Please help me with getting the crypto deposit. 

They said u should wait?

[workasx]

Bro i also deposited 90 usdt from my binance to stake wallet 2 hours ago and it it still not credited . Hope they do something about this issue.

[FilipTa]

Hello everyone,
Thank you for contacting us! 

We are aware of issues with USDT deposits. Please contact our support team and provide the necessary information and they will assist you with your deposit. We hope this will help speed up the process.

Regards, 
@FilipTa
Community Manager Team

[ThuanLoi1197]

I just deposited and did not receive the money but I was luckier than you because I contacted support and they manually updated the amount for me. I hope you receive your deposit soon.