Third party payment provider restriction

[Kapil gupta]

Request for Help – Third Party Payment Restriction

 

Hello Stake community,

 

Recently my account was restricted due to a third-party payment provider issue, and now I’m unable to deposit or withdraw in INR. Unfortunately, this has left me with around ₹10,000 stuck in my account.

 

I understand there may be rules around this, but I’m willing to cooperate in any way possible — even if it means covering extra fees or paying a higher percentage — just to recover my funds.

 

If anyone from the Stake team or community has experienced this before or knows a safe way to resolve it, I would deeply appreciate your guidance. I just want to get this matter settled fairly.

 

Thank you for your time and understanding.
 

Username - Kapilgupta

[MilunM]

Hello @Kapil gupta,

Thank you for reaching out.

Unfortunately, we're unable to assist you with this issue, as it falls outside of our jurisdiction.

For all inquiries related to this matter, please contact live support — their team will be glad to assist you further.

We appreciate your understanding.

Best Regards,

@MilunM

[Kapil gupta]

But you understand it to help me out with something my funds were blocked in inr vault I can’t claim it back or help to get converted inr into crypto take more percentage but help me i really need that money it’s almost 100 doller