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Posted (edited)

Hi guys,
Decided to play Crazy Cards Game by GG Enterprises recently.
All you do in this game is choose a bet, buy a ticket and scratch 9 numbers on your screen.
If 3 of them are matching - you get to win the multiplier that you've scratched. Or I might have thought so.
On every big multi that I've got lucky with - there were 3 matching multis that were less.
Even if you scratch into a higher number first before lower ones - it would still pay you for the lower one.
That is not fair and it's false advertising, as the game suggests higher payouts are possible but consistently awards lower multipliers despite matching criteria being met.

This feels like faulty results, giving false hope to players expecting fair outcomes based on the game's mechanics.

casino:394174329335
casino:394171538223
casino:394178637393
casino:394183565436
I feel so scammed especially on 2500x






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image.thumb.png.183bcdae8ea65df01f8b23189c36fa94.png

image.thumb.png.3b94dd5187f0c07727f80b87eec1cd34.png

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Edited by akziques
to give more details
Posted (edited)

It's been 7 days support keeps telling me that the case is still under review.
The game was disabled on the first day, however was back up within next 12h after being taken down.
I don't know what to expect from that but i am definitely not happy about the outcome for the time being.
I feel like being dragged in time just to see the classic "Malfunction voids action" later from support.

Edited by akziques
Posted

There is not a new single bit of information since the first day.
It's still on the stage of "We’re genuinely sorry you feel this way, and we understand how discouraging this experience must be for you. Our team in charge is actively looking into this issue."
10 long lasting days.

Who should be responsible for such a bug and that it led to faulty payout at this point? Game provider or Stake.com?
I am genuinely looking for help.

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