Complaint Regarding Unfair Treatment on My Account

[Nisha28]

Dear Stake Support Team,

 

I would like to raise a concern regarding my account. This week, I have already incurred a loss of around 100 USD, and my total wagering has reached approximately 2,500 USD. My account is currently at the Gold VIP level, yet the bonus I received does not seem fair or proportionate to my activity.

 

I believe I am not being treated equally compared to other players, which feels like discrimination. This has caused me great disappointment, and I feel that my loyalty as a customer is not being valued.

 

I kindly request you to review my account activity, reconsider the bonuses provided, and ensure fair treatment moving forward.

@AleksandarG @MladenS

[Zumbaaaa050]

Hello

Hello

[Nisha28]

1 hour ago, Zumbaaaa050 said:

Hello

Hello

Ji

[palshah]

I have lost around 1500 dollars I am plat 1 and got monthly 10 Dollars

[Nick1337]

Same issue

[Nisha28]

2 hours ago, Nisha28 said:

Dear Stake Support Team,

 

I would like to raise a concern regarding my account. This week, I have already incurred a loss of around 100 USD, and my total wagering has reached approximately 2,500 USD. My account is currently at the Gold VIP level, yet the bonus I received does not seem fair or proportionate to my activity.

 

I believe I am not being treated equally compared to other players, which feels like discrimination. This has caused me great disappointment, and I feel that my loyalty as a customer is not being valued.

 

I kindly request you to review my account activity, reconsider the bonuses provided, and ensure fair treatment moving forward.

@AleksandarG @MladenS

“Do you not consider it necessary to reply to me,

or are you deliberately not replying to me?”

@AleksandarG @MladenS

 

[NemanjaPi]

Hello @Nisha28

Thank you for reaching out to us.

Unfortunately, we don’t have control over or the overview of these bonuses, so we’re unable to help you. Please reach out to our support team.

Best regards,
NemanjaPi.

[Nisha28]

You always tell me to contact the support team, and then the support team tells me to contact you. Both sides are confusing me and sending me in circles. Please give me a clear and direct solution instead of passing me around.🙏🙏