How is this an award winning support team ?

[BluePhantom]

09:01 AM | ME: and BTW, i haven't got any deposit bonus on stake yet, is it like only for people signed up with referral code

09:04 AM | Branislava from Stake.com: Based on the affiliate code you entered upon registering, you can apply for a 200% deposit bonus. 
 
 As requirements, you must deposit a minimum of R$30 and a maximum of R$2,500. 
 
 Please note that if you deposit over the maximum amount, you will not be eligible for the bonus. 
 
 
 After you have made the deposit, please avoid placing any bets as the bonus will only work if your deposit remains untouched. 
 
 
 Remember that this bonus has a wagering requirement and that is that you must turn over your deposit as well as the bonus 40x. 
 
 Once you meet the requirements, please contact us again. 
 
 We kindly ask you not to withdraw any funds from your account in the meantime. 
 
 If you have any other questions, please let us know. 😄

09:27 AM | ME: I have not used any affiliate code. And i have just passed one year on stake. Do i get that bonus since i haven't got one?

09:28 AM | ME: and is that $30 to $2500 or u meant Rs.30 to Rs.2500 ?

09:29 AM | AndjelaDj from Stake.com: Hello there, 
 
 Thank you for reaching out. 
 
 I will take it over from here. 
 
 Could you elaborate on how we can assist you?

09:30 AM | ME: Branislava said i could get the deposit bonus which i havent availed for once after being more than a year on stake

09:33 AM | AndjelaDj from Stake.com: That should be correct. 
 
 Once you have completed the deposit, please refrain from placing any wagers as the bonus will only be activated if your deposit remains untouched. 
 
 Once you have fulfilled the necessary criteria, please reach out to us once more. 
 
 We kindly request that you refrain from withdrawing any funds from your account during this time. 
 
 If you have any further inquiries, please do not hesitate to inform us.

09:34 AM | ME: and is that $30 to $2500 or u meant Rs.30 to Rs.2500 ? 
 ?

09:35 AM | AndjelaDj from Stake.com: Allow me a moment to recheck it.

09:36 AM | ME: yup

09:37 AM | AndjelaDj from Stake.com: Our apologize for the previous messages. 
 
 Unfortunately, from what we can see, your affiliate does not offer any bonuses. 
 
 If there's anything else we can assist you with, feel free to reach out.

09:39 AM | ME: Actually I dont have any affiliate applied. and i asked since i havent got any deposit bonus, is it possible to get now ?

09:40 AM | AndjelaDj from Stake.com: As explained, we regret to inform you that, based on our findings, your affiliate does not provide any bonuses.

09:57 AM | ME: I dont have any affiliate code applied

09:58 AM | AndjelaDj from Stake.com: Based on our records, you have an affiliate on your account.

10:03 AM | ME: [Image "image.png?expires=1758619800&signature=e2d5c02f9b0eecce161304460a2f98133d4eb99ab4edc23922876afa40813da9&req=dSckH818n4hZX%2FMW1HO4zcFFydNcuCCTDZPxYscM6M30lUgl1q085J%2F0xUEZ%0Agr9WfWvPggEzCSvFZtM%3D%0A"] what ?? I can see there is no code applied on my acccount. on my settings. and i also remember i haven't applied any code on signing up

10:08 AM | AndjelaDj from Stake.com: As explained, according to our records, there is an affiliate associated with your account. 
 
If you need anything else, we are here for you.

10:09 AM | ME: but i want to know what code is that ? since i can see there is no code showing on my settings, offer.

10:10 AM | AndjelaDj from Stake.com: Sadly, we do not have insight into that.

10:12 AM | ME: so why my account settins showing no code is applied ?

10:17 AM | AndjelaDj from Stake.com: Based on our records, it appears that you have not applied the code from your affiliate in order to qualify for the welcome offer within the designated time frame.

10:36 AM | ME: but you just said i have the affiliate. and now saying i didn't apply.

10:39 AM | AndjelaDj from Stake.com: Just a friendly reminder to please take a quick look at our previous conversation before sending a message about the same issue. 
 
 This will help us provide you with the best and most efficient assistance. 
 
 Thank you for your cooperation!

10:51 AM | ME: i have looked into that. You first have said that i have an affiliate associated to my account. and now u said i have not applied the code from my affiliate

10:57 AM | AndjelaDj from Stake.com: We have previously clarified that your affiliate does not provide any bonuses. 
 
Once you have selected your affiliate, it cannot be changed. 
 
 If there's anything else we can assist you with, feel free to reach out.

10:58 AM | ME: I haven't selected any affiliate. do you understand ? and you keep flipping the script

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Exported from Stake.com on September 23, 2025 at 10:59 AM Belgrade time CEST (GMT+0200)



Proof that stake claims they have an award winning support team:

Edited September 23, 2025 by BluePhantom