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  • Community Manager
Posted

Hello @batguy

Thank you for reaching out to us,

You were not eligible due to low bet amount, your bet amount was  0.11$ instead of the required 0.2$ .

Best regards,
NemanjaPi.

  • Community Manager
Posted

Hello @airashakira1177

Please refer to the official email you received from Stake regarding promotions.

You are no longer eligible to participate, but if circumstances change, you will be notified via email accordingly.
Furthermore, as the email mentions, you can still deposit, play, and withdraw without any issues, and claim other bonuses and benefits as well. You can't participate in casino or sports promotions on our platform. Once again, we are unable to overrule this, and we can't provide further clarification or reasoning. 

Best regards,
DragoslavP.

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