StakeUS Compliance account restriction

[itripuout]

StakeUS compliance team has restricted my account and refuses to remove restriction by requesting documentation regarding a previous redemption I had made. To my knowledge, I have done nothing wrong. They claimed that my redemption is risky and they need to investigate it. Thats fine and all, but what does that have to do with my account being restricted?

I already told StakeUS support that I was paying a friend with that redemption, they provided me with a BTC address and I sent funds there via a redemption. I dont even own or control the receiving BTC address or wallet. 

The documentation they are requesting doesnt exist, it was a one time use BTC address, according to my friend. Which, I know many sites that operate using one time use deposit addresses. My friend was nice enough to provide me a screenshot of the information he had available, and told me if I asked just 10 days later, there wouldnt even be anything available because that history would disappear.

I cooperated with Compliance and even went above and beyond for them to try to obtain what they asked for and sent them the closest thing available. However, the StakeUS compliance team would not accept what I provided So now my account is permanently restricted. I explained the best I could already but their Compliance team appears to be composed of retards.

I have attached screenshots of the requests made by the Compliance team.

In case an admin with a brain sees this and can fix this situation my stakeus id is itripuout.

I just find the situation I'm in to be complete utter bullshit and somewhat amusing, the fact that I have done nothing wrong but my account is being punished with a restriction so that the Compliance team can blackmail me into providing information that never existed to begin with, makes me ponder if anyone else thinks they are being absolutely ridiculous here?

 

 

[MladenS]

Hello there @itripuout

 

Unfortunately, we are unable to assist you with this issue here on Forum. For more information or further assistance, please contact our Live Support team and they will assist you further.

Additionally, please do not post private information on Forum, such as email or wallet addresses, phone numbers or any other details that could compromise your privacy.

 

Thank you for understanding.

 

Best regards.

@MladenS