Years of Play, $25K+ Loss, No Wagering or Crypto Promotions.

[XMWOX]

Hi everyone,

I’m hoping someone here might have insight into this. For as long as I’ve been playing, I’ve only ever received the standard weekly and monthly promotions. I’ve never once received any wagering promotions or crypto reward offers, even though I regularly see other players getting them.

I’ve been an active player for years and am currently at a net loss of over $25,000, yet I’ve never received a bonus or wagering promotion of any kind. I’m genuinely trying to understand if there’s a reason my account might be excluded, or if there’s something specific I need to do to become eligible for these offers.

My account name is XMWOX. Any help or shared experiences would be appreciated. Thanks.

Update: I’ve reached out to support multiple times about this issue. Each time I was told that promotions are handled exclusively by the marketing team, and that support cannot contact them or provide any further explanation. Unfortunately, this has left me with no clear answers so far.

[Heoquay]

Me too , i need some Bonus , Exclusive ...

stake : Heoquay

rank : Gold

[blankfacereal]

Same, my losses add up to $30k+ 

blankfacereal

[cheryou]

i think here is a lot people who dont get any promotions with many losses same here. sometimes when you loss around 2-3k in a month then maybee u will get something..

[imsaimon]

if u stop play for sometime they send promotional mail. its happened with me

[XMWOX]

I did stop for a long time, nothing 
Came back strong last month and did over 150k this month in wagering, still nothing Lol