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Hi, if I have joined a tournament where the buy-in is $20, but the tournament hasn’t started, then I decide to unregister, do I get the money back?

I read the Refund policy and it did state that refund will happen if the tournament is cancelled before it commences. However, it doesn’t mention anything about if a player wants to unregister. I was told that I would lose the whole buy in amount if I unregister. Is that true?

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