Astar19 Posted January 4 #1 Posted January 4 I’m at platinum-1 79% but still i have not received my another vip ladder bonus the last was at 40% when i got the bonus it says you are guaranteed to receive bonuses like this if you keep climbing the vip ladder then why i haven’t received one yet? @Nemanja
Community Manager IvanaBe Posted January 4 Community Manager #2 Posted January 4 Hello! Please contact support for this kind of issue. Kind regards, IvanaBe
Astar19 Posted January 4 Author #3 Posted January 4 I have told them about the only thing they keep saying that talk to marketing team they manage about this and i dont have any idea how to get real support based on this topic
Andylucky102 Posted January 5 #4 Posted January 5 im too bro, very long time i have not seen this mail.... Astar19 1
Xifeng Posted January 6 #5 Posted January 6 At plat 1 i received mine at 85% progression and need to be consistently wagering and actively playing. Andrey205 1
Andrey205 Posted January 6 #6 Posted January 6 I did plat1,reach more than 30-40% at one time,and before I got 2 climbs,and it was expired and support told me what I have to check email more often ( minus 100$) Astar19 1
Kierpjay88 Posted January 7 #9 Posted January 7 Me aswell I’m okay one and I’ve only ever got 3 Astar19 1
Astar19 Posted January 10 Author #12 Posted January 10 On 1/7/2026 at 11:27 AM, choirini said: what is ladder bonus? When you keep playing and wager on daily basis so you receive vip ladder bonus free money
Mikesoung1 Posted January 10 #14 Posted January 10 its randomly given out from the marketing team, so they say…. Astar19 1
Madami Posted January 10 #15 Posted January 10 Well I think wagering also one of the triggers. Astar19 1
Astar19 Posted January 10 Author #17 Posted January 10 1 hour ago, lilpjz said: I never got it. Maybe cuz I’m just silver vip No its not like that i got twice while i was on silver and was reaching gold
FlipNFlop Posted January 10 #18 Posted January 10 The higher the level you become, the less they seem to send any type of bonuses or ladder emails. IMO
lilpjz Posted January 10 #19 Posted January 10 15 minutes ago, FlipNFlop said: The higher the level you become, the less they seem to send any type of bonuses or ladder emails. IMO True
BaconNSausage Posted January 10 #20 Posted January 10 Did you check your spam folder or see if promos are off?
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