Biggest issue with stake

[Swayum]

I have not been receiving any emails from stake even after I have been subscribed on stake. I am a 5 years old player 

 

From some months no emails, whether its monthly pre or post monthly or any promotions. 

 

When I reach out to support they say everything is okay no issue. When I persist them that I am subscribed yet I am not receiving email they say marketing team handles its. When I say please escalate this to marketing team then they say its all okay. 

 

 

When its all okay why am I not receiving emails? This after being with stake for 5 years. What harrasment. 

 

Zero support. 

Btw I wager around 100k a month so not that I am not active or anything. 

 

Here in community if I post about it ny post are deleted automatically. Seriously I will have to take some advice from you guys on whats wrong with stake.

 

I have checked my spam. If I try to get my stats I recieve them so no issue there aswell that means I have not blocked stakes email too. 

 

 

Just now, Swayum said:

I have not been receiving any emails from stake even after I have been subscribed on stake. I am a 5 years old player 

 

From some months no emails, whether its monthly pre or post monthly or any promotions. 

 

When I reach out to support they say everything is okay no issue. When I persist them that I am subscribed yet I am not receiving email they say marketing team handles its. When I say please escalate this to marketing team then they say its all okay. 

 

 

When its all okay why am I not receiving emails? This after being with stake for 5 years. What harrasment. 

 

Zero support. 

Btw I wager around 100k a month so not that I am not active or anything. 

 

Here in community if I post about it ny post are deleted automatically. Seriously I will have to take some advice from you guys on whats wrong with stake.

 

I have checked my spam. If I try to get my stats I recieve them so no issue there aswell that means I have not blocked stakes email too. 

 

 

Would love to see inputs from the folks and even if anyone from stake team actually wants to help and not act as a computer with replies would be appreciated 

[JussLoriann]

This is an issue I am having although I am a new player, I do not receive any promotional emails. I also have  not being able to get ahold on support on com 

[Zeus]

What did you want from support? Like free money or something?

1 hour ago, JussLoriann said:

This is an issue I am having although I am a new player, I do not receive any promotional emails. I also have  not being able to get ahold on support on com 

 

[Swayum]

20 hours ago, Zeus said:

What did you want from support? Like free money or something?

 

Did you even read the entire issue? Getting all promotional email, monthly bonus communication over email and other important emails is not asking free money from support. For your kind information there is no free money anyway. You either loose or wager enough to get any sort of bonus by stake. 

 

 

 

 

 

All I want from support is to rectify the issue and fix it for me so I am getting all emails as usual

Edited February 11 by Swayum