GOT A MAX WIN BUT THE SLOT STUCK BEFORE MAX WIN

[lovegarg2201]

Today i was hunting a slot which is CANDY CRAFT By BANANA LABS only on STAKE SLOT , I have Purchased the bonus buy in VND 150000, which around 5$ USDT,.

While i was at the 6th spin , The slot dropped wilds and Scatters , it gave first connection and Showed connection around 173000 VND , After that the Slot stopped Spinning and i waited it to get Fixed automatically but there was no response from the slot so i reloaded the page . When i came back to the slot after the reload the slot showed free 10 spins , ( basically show its spinning from first again  ) But the slot Bouns started from 6th spin where i left and its showed the same connection with wilds and scatters on the Screen , and the Global multi was 11X on the top but again it got stuck on the same page again, I tried to do same thing again refreshing the browser and even closed the browser and reopened it again , But the issue didnt reslove , its getting stopped at 6th spin. So i contacted the support on the same issue with bet id , The support told me to settle with 1.8x . After that i check the slot again but the slot was no where to be found on stake and the Provider was also no to be Found . THIS IS LITERALLY A SCAM , It was a MAX WIN FOR SURE and NOW THE PROVIDER IS NO WHERE TO BE FOUND ON STAKE. I GONNA ATTACH THE SCREEN RECORDING OF THE ISSUE @Eddie @Steve @VladanV

THIS IS THE WORST EXPERIENCE I HAVE EVER FACED ON STAKE . I NEVER THOUGHT THIS KIND OF THINGS WILL HAPPEN ON STAKE.

[kibitz]

So no max win then, because if it was really a max win the animation is just a display and the final result is already done

[BratislavK]

Hello @lovegarg2201

Our support team has already reviewed your case and provided you with the available information regarding this matter.

If you would like to discuss it further or share any additional details, please continue directly with Live Support, as only they are able to assist you with this.

Thank you for your understanding.

Regards,
@BratislavK