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Posted

They deleted my previous post so I'm posting again, they've locked my $950, they haven't answered me in 11 days, they say I should email [email protected], it's been 11 days since I sent my email and I still haven't received a response, I posted a negative comment on Trustpilot, but they didn't even reply there, while they reply to all comments there, it's like they want to ignore me but they can't, I'm everywhere and I leave a negative comment, I even have to go see Eddie and ask him for a response

ID : javad232

  • Community Manager
Posted

Hello!

Thank you for reaching out to us!
Please, contact support regarding your issue.

Kind regards

IvanaBE

Posted

I have been emailing and talking to live support for 11 days, but I haven't received a single proper response. They haven't even responded to my email once. Live support also says I have to wait for an email response.

  • Community Manager
Posted

Hello, again!

If they already responded, there is nothing we can do here.
Please be patient and wait for the email.
Thank you .

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