Anav Posted April 3 #1 Posted April 3 My stake account got suspended out of no where i am unable to withdraw my life savings also unable to place bets have mailed [email protected] but there has been no reply for the past 8 hours i don't have a clue whats going on pls someone help I have also mailed [email protected] but the same thing, i am getting no replies.
Aerena09 Posted April 3 #2 Posted April 3 Hello @Anav, Thanks for reaching out to us ! Unfortunately, we can not provide assistance from here. Please Contact Live Support as mentioned in above message. Procedure to Contact Live Support is available here ⬇️ If you still have any query , feel free to ask. Thanks ! Kind Regards, @Aerena09
bharath621 Posted April 3 #3 Posted April 3 (edited) New Mod 😉 @Aerena09 Edited April 3 by bharath621
Community Manager IvanaBe Posted April 3 Community Manager #4 Posted April 3 Hello! Thank you for reaching out to us! If the support already informed you to write an email , please just have some patience and wait for the reply, they will take care of your issue. Good luck! Kind regards, IvanaBe
Anav Posted April 3 Author #5 Posted April 3 Thank you soo much for the help, is there a approx time period they take to reply??
MasterLew Posted April 3 #6 Posted April 3 1 minute ago, Anav said: Thank you soo much for the help, is there a approx time period they take to reply?? your account is very-very new, 1.96% progress from 100% to reach bronze..
Anav Posted April 5 Author #7 Posted April 5 Its been complete 40 hours and no contact from support not even live support is working no email just the same message i cannot wait any longer its the start of the month i have to pay my rent stake pls help i am only asking because a total sum of 3000 dollars were suspended, not a small amount have to pay my bills or literally i have to sell my car gambit35 and k0k4ine 1 1
gambit35 Posted April 7 #8 Posted April 7 I'm sorry, but they're going to confiscate your money. The same thing happened to me. They're refusing to verify the transaction to avoid paying the money. They confiscated my $1300, which I invested myself and from which I received no profit whatsoever.
Abhayspam Posted April 7 #9 Posted April 7 Hello @gambit35 @Anav, I’m sorry to hear about your experience, and I understand how frustrating that must feel. However, please note that funds are never confiscated without a valid reason. In most cases, delays or issues like this are related to verification requirements, payment provider responses, or incomplete transaction details. I’d recommend that you (or the affected user) reach out to support with all relevant proof of payment, including transaction IDs, receipts, and timestamps. The team will review the case thoroughly and provide an update as soon as possible. We appreciate your patience while this is being investigated. ig4bh4y0, gambit35, Tammana0036 and 1 other 4
gambit35 Posted April 15 #12 Posted April 15 There has been no progress. The issue I opened regarding the seizure of my own money has been closed by the Stake moderators. Unfortunately, they seized my own deposited money, which I haven't benefited from in any way, including earnings or bonuses. It's been about 15 days and there's no solution, and unfortunately, I can't access my account. Dont trust stake
johnthec Posted May 4 #13 Posted May 4 how long since the [email protected] replied to your email @Anav
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