Autobet issue and not resetting to a specifiied starting bet amount

[Esprinn]

99% of my gameplay on Stake is dice but it is getting somewhat frustrating as the autobet never seems to be able to run for more than a few minutes before it will stop. This is not my internet connection issue as I do play on a different site as well with no issues on their autobet function. 

Also when the last bet wins and met the strategy conditions BUT it was a significantly big amount (Dice Advanced strategy settings), it will not reset to the specified starting bet amount.  It simply stops which defeats the purpose of having a strat run continuously. This happens both on the Autobet and the Advanced settings. So if you did not notice it and hit the Autobet button you could end up losing significantly on the next bet. The autobet on all Stake originals have this same issue. If you have a stop on Profit set and that condition is met, at the very least it should reset to the starting bet amount.

I hope tech support could look into this to try to resolve these issues.  It's pointless reporting it to live support as the standard reply is always that's another department and they have no escalation process to create a ticket to resolve technical issues. Perhaps Stake could create a function to log tickets that can go to specific teams since live support have very limited knowledge to help with most issues and the responses are standard and bot like.

[Ibrahimiro]

40 minutes ago, Esprinn said:

99% of my gameplay on Stake is dice but it is getting somewhat frustrating as the autobet never seems to be able to run for more than a few minutes before it will stop. This is not my internet connection issue as I do play on a different site as well with no issues on their autobet function. 

Also when the last bet wins and met the strategy conditions BUT it was a significantly big amount (Dice Advanced strategy settings), it will not reset to the specified starting bet amount.  It simply stops which defeats the purpose of having a strat run continuously. This happens both on the Autobet and the Advanced settings. So if you did not notice it and hit the Autobet button you could end up losing significantly on the next bet. The autobet on all Stake originals have this same issue. If you have a stop on Profit set and that condition is met, at the very least it should reset to the starting bet amount.

I hope tech support could look into this to try to resolve these issues.  It's pointless reporting it to live support as the standard reply is always that's another department and they have no escalation process to create a ticket to resolve technical issues. Perhaps Stake could create a function to log tickets that can go to specific teams since live support have very limited knowledge to help with most issues and the responses are standard and bot like.

 

🤑

[spaceoddtiddy]

I've experienced the same recently, it stops frequently. Although I'm usually not using advanced strategies so I'm not sure about that part. I hope they look into it but it's annoying.