System Glitch / UI Error on Local Bank Transfer Withdrawal Method

[ultram4n]

The Issue:

I am trying to withdraw my balance using the "Local Currency / Bank Transfer" method. However, I am facing an error that makes it impossible to proceed:

 

1. Cannot Input Bank Details: When I select the withdrawal method, the form/field to input my bank account details (account number, bank name, etc.) does not appear or remains blank.

2. Withdraw Button is Greyed Out / Not Clickable: Because the system requires me to fill in the bank details first, the "Withdraw" or "Confirm" button does not activate. It stays greyed out or is completely invisible.

 

What I have tried (to troubleshoot):

 

· Refreshing the page and clearing browser cache.

· Trying a different browser/device.

· Logging out and logging back in.

 

My Limitation:

I only have access to the Local Bank Transfer method. I do not own any cryptocurrency wallets, and I cannot use the Crypto withdrawal option.