Unfair treatment from Stake

[karmkarteja]

Hello Team, 

 

I want to know why i became ineligible for the stake community contests which i joined before receiving your mail that i am ineligible for sports and casino promotions. I am no fortune-teller that i should have known before joining those contests that I will get an email from Stake so i should not join.  That's totally unfair from Stake. 

[MladenS]

Hello @karmkarteja

 

Please note that only players whose accounts are not subject to any restrictions at any point during the promotion period are eligible to receive prizes. Therefore, your account must be in good standing on the payout date, as Stake reserves the right to disqualify any user due to promotion or account abuse, which may also result in a permanent ban. All of this is clearly stated in the promotion description.

Since you have already been notified about this matter, kindly refer to the email you received or contact live support for any additional information.

 

Best regards.

 

[karmkarteja]

First of all i don't know why i got that mail saying i have received excess bonuses!! Coz i haven't got much bonuses except weekly or monthly or which were wager related!! But still i accept that it's Stake perspective whom to give bonus and whom to not but  I don't get the point that I suddenly became ineligible for the tasks/contests i participated before i received that mail! How is that fair!! How can even someone know that they are going to receive that kind of mail!! So I should be eligible for the contests which i joined prior to that mail as my account was pretty much eligible at that point of time and that's why i have participated in those contests orelse i wouldn't have!