Quest for Glory winner

[Menangcoy]

Hi @BratislavK why i'm not in the winner? 

i just check the list of winner but why it's written as wrong game?  

 

but if you check my bet id it's already correct with cases

 

i hope you can fix it  

Edited May 18 by Menangcoy
forgot to tag it

[BratislavK]

Hello @Menangcoy

There was a mistake, and you are eligible for the prize. We will contact you shortly.
We sincerely apologize for the inconvenience.

Regards,
@BratislavK

[Menangcoy]

thanks 

[Enisk]

27 minutes ago, BratislavK said:

Hello @Menangcoy

There was a mistake, and you are eligible for the prize. We will contact you shortly.
We sincerely apologize for the inconvenience.

Regards,
@BratislavK

 

28 minutes ago, BratislavK said:

Hello @Menangcoy

There was a mistake, and you are eligible for the prize. We will contact you shortly.
We sincerely apologize for the inconvenience.

Regards,
@BratislavK

How am i not elligable

 

casino:474560685462

[Chinnas18]

13 hours ago, BratislavK said:

Hello @Menangcoy

There was a mistake, and you are eligible for the prize. We will contact you shortly.
We sincerely apologize for the inconvenience.

Regards,
@BratislavK

I really appreciate for your response 😊 

[BratislavK]

Hi @Enisk

If you take a look at the promotion page, you will see that the required game for this week was Cases, while you submitted a Bet ID for Chicken. This is the reason why you are not eligible for the prize.
 

Regards,
@BratislavK