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Posted

Oh man, you guys completely broke my heart. When the result came out at 5:30 AM, you banned me from the promotion at 5:29 AM. Blocking me right at that moment actually brought tears to my eyes. I probably would have been the owner of $100 right now, but you guys showed me dreams and then broke my heart so badly, man.💔💔😔😔💔💔

@DragoslavP

 

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  • Community Manager
Posted

Hello @Faridahuan

Thanks for reaching out.

Sadly, in the moment I was fetching results, your account was not eligible for promotions. Keep in mind, we are not the team giving out these restrictions, nor do we have any information about them.

If you need any more information, please refrain from email you received or contact support.

Best regards,

DragoslavP.

Posted

Hey, I am not saying you are wrong. I am just saying that this shouldn't be done at the very last minute. You should apply this ban 2–3 days in advance so that we aren't left hoping that our predictions were right and we'd get the bonus. But doing this so suddenly has completely shattered all my dreams. You guys are rich, so this might seem normal to you, but ask us poor people what it feels like. I thought this would help a little with my sister's eye treatment. I had thought of so many things... but despite winning, you banned me at the very last minute and brought tears to my eyes.😔😔

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