Complaint Regarding Unfair Bonus Eligibility and Lack of Promotions

[gif777]

Hello Stake Team,

I would like to submit a complaint regarding the bonuses and promotions on my account. I have already contacted Stake support multiple times and also sent emails to the community complaints team, but I keep receiving the same response that it is up to the marketing team.

Since joining Stake, I have never received any ladder bonus, deposit bonus, or wager bonus. This feels very unfair, especially considering that many other users regularly receive different types of promotional bonuses.

Additionally, my account (gif777) is currently overall in loss, and I am already 40% progressed through Bronze level, yet I have still not received any promotional reward even once.

I kindly request the team to review my account fairly and provide a proper explanation or consideration regarding this matter.

Thank you for your time and support.

[DamjanTo]

Hello @gif777

Unfortunately, only Community Managers respond to questions on the Stake Forum, and even here, you would receive the same answer. Unfortunately, there is currently no way to contact our marketing team directly.

Kind regards,
DamjanTo

[Sharovoi13]

Присоединюсь!  До повышения статуса платина 4 получал огромное количество писем с бонусами! После поднятия статуса платина 4-диаманд 1! Число писем с бонусами не то что спало,а почти пропало! Разница катострафически огромна! Так же писал и менеджеру и в поддержку-ответ один!