Multiple Players Experiencing Issues in Zoo (Freezing&Balance Glitch)

[lekeboshnjaku]

Hello Stake Support,

I would like to report multiple issues affecting the original game “Zoo,” which appear to be reproducible and are also being experienced by other players.

Issue 1 – Game Freezing:
The first bet is placed normally and instantly. However, after waiting a few seconds and attempting to place a second bet, the game freezes completely and becomes unresponsive. During this time, other parts of the website, such as Stake Originals categories/pages, also become extremely slow or barely load.

Issue 2 – Balance Display Glitch:
Another player is experiencing a balance-related issue where the displayed balance appears to go up and down unexpectedly while playing the game. This may indicate a visual synchronization or client-side balance update problem.

These issues do not appear to be isolated connection problems and may be related to frontend/game stability or synchronization issues within the Zoo game.

I can also provide screen recordings/examples if needed for further investigation.

Thank you.

[DamjanTo]

Hello @lekeboshnjaku

Thank you for reporting this issue  . We’ll make sure our Support team is aware of it. You are also welcome to contact them directly through stake.com at any time and provide the screen recordings you mentioned.

Kind regards,
DamjanTo

[aghtd5]

1 hour ago, DamjanTo said:

Hello @lekeboshnjaku

Thank you for reporting this issue  . We’ll make sure our Support team is aware of it. You are also welcome to contact them directly through stake.com at any time and provide the screen recordings you mentioned.

Kind regards,
DamjanTo

Hey @DamjanTo Were all the letters given in the Behind the Bet event?