cromwell Posted July 3 #1 Posted July 3 (edited) hi guys so i got this promotion emailed to me june 4th, 2026 and i followed all the requirement and also the T&C. but somehow they said i wasnt eligible despite having met all the criteria even checking my deposit and wagered amount. they told me there was a hidden requirement which i did not meet. im just sad cause thats kinda deceptive if there is a hidden requirement and they didnt say anything that there was one. is anyone else facing the same issue? Edited July 3 by cromwell typo on 1 word
Community Manager IvanaBe Posted July 3 Community Manager #2 Posted July 3 Hello! If the support already explained and given you an answe , thereis nothing more we can do here! Good luck 🍀🍀🍀🍀
cromwell Posted July 3 Author #3 Posted July 3 they just told me there was a hidden requirement but the promotion didnt say anything about it. i was just wondering if anyone knows what it is
cromwell Posted July 3 Author #5 Posted July 3 idk bro, they told me i wasnt eligible but i followed all the terms and conidtion and requirements. they said there was a hidden requirement but how are we supposed to know it wasnt in the email requirements
cromwell Posted July 4 Author #9 Posted July 4 i did read and followed everything and they told me there was some requirements that werent mention @tazz010 @Good4tunes yeah thats why im asking here, since thats what support team said
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