Request for Clarification Regarding 7-Day Bonus Drop Restriction

[Diablolucifer31]

Dear Stake Support,

 

I hope you are doing well.

 

I recently received an email informing me that my account has been made ineligible to claim Stake social media bonus drops for the next 7 days.

 

I would like to understand the reason for this restriction. I have only been claiming the official bonus codes posted on Stake's X (Twitter) account, and I use only one Stake account. I have not engaged in any activity that I believe would violate your terms.

 

I would also like to request that you review my account and, if possible, restore my eligibility to claim social media bonus drops before the 7-day period ends.

 

Could you please explain why this restriction was applied to my account? If there is anything I should avoid in the future, I would appreciate your guidance.

 

Thank you for your time and assistance. I look forward to your response.

 

Kind regards,

Diablolucifer

[LazarL]

Hello @Diablolucifer31,

Sorry for the inconvenience. 

Please contact our Live Support team, and they’ll be happy to check your account and provide more information regarding the restriction.

Thank you for your understanding.

Regards,

@LazarL