I ask for help.

[GameArt]

Greetings, Stake team. I'm writing to ask for help. I was playing in ARS and buying bonus games from different providers. I'm really upset right now!
Let me describe the situation.

I was playing in ARS and went to the Sleeping Dragon Ultra Dark slot. I bought bonuses in ARS!! (As you can see from my gaming activity). But when I went to the slot, the currency switched to rubles, and I simply bought a bonus for 32,000 rubles instead of ARS. 😭😭 But I wanted 32,000 ARS. And the money disappeared.

This is simply a missclick, and I don't understand why the currency switched to rubles. My gaming activity is almost always in ARS.

Is there any way to resolve this?  This isn't a small amount of money for me. 

I never play that big, and I'm very sorry this happened. Perhaps there are some favorable terms to somehow compensate for this? I love your casino and really appreciate your help. I'm an active player, but not one who plays at high stakes.

https://stake.com/casino/home?iid=house%3A498566424910&modal=bet&source=link_shared

 

My Stake nickname GameArt

@Steve

[lig123]

I suggest you to contact the support directly through the stake website, usually there is a button in the bottom right corner

[jachol420]

Jakbyś wygrał to też byś pisał do suportu?