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There's a problem on my account


Jeazelle

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Posted

Hello Again Stake Forum Community
Almost 1 month I never catch some rain I'm not complaining about it but I'm happy when I catch some rain
from my friend's it's motivate me to share to others. I always chat and wager everyday almost 14 hours did I spent
on stake everyday. I think there's a problem on my account. Also I never change on settings.
What do you think guys any help what is the problem on my account?

Posted

lol there is no problem with your account 
you just cant catch a rain thats all lol
before people who was playing more was catching more rians 
i think it aint like that anymore but i dunno 
there was a moment i wasnt catching rain as well like at all 

Posted
3 hours ago, Jeazelle said:

Hello Again Stake Forum Community
Almost 1 month I never catch some rain I'm not complaining about it but I'm happy when I catch some rain
from my friend's it's motivate me to share to others. I always chat and wager everyday almost 14 hours did I spent
on stake everyday. I think there's a problem on my account. Also I never change on settings.
What do you think guys any help what is the problem on my account?

Hmm, with your wagering amount I presume you are Bronze VIP level? 

Since you mentioned playing and participating a lot, if you are not getting rain at all that is really quite strange.  

I do have unlucky periods where I’m missing out on entire periods of rain but it has never went on for a whole month... do you have ghost mode enabled? 

Last I checked, private bets was one factor that could contribute to you not getting rain. Also, when you participate make sure to be constructive which keeps your account from getting flagged with a spam status. 

Posted

maybe for more details you better chat with a moderator if the moderator is not able to then you contact the support, an incident like this has happened with my friend but now he can get back to rain with frequent room chat, at first he was hit by a mute coin which resulting in him not being able to get rain

Posted
21 minutes ago, nuuuitsjdragon said:

Hmm, with your wagering amount I presume you are Bronze VIP level? 

Since you mentioned playing and participating a lot, if you are not getting rain at all that is really quite strange.  

I do have unlucky periods where I’m missing out on entire periods of rain but it has never went on for a whole month... do you have ghost mode enabled? 

Last I checked, private bets was one factor that could contribute to you not getting rain. Also, when you participate make sure to be constructive which keeps your account from getting flagged with a spam status. 

I'm GOLD VIP level and 20% left I become a platinum yea its really quite strange. I don't know what happen

Posted

many factors that make you not get rain, maybe you are less active in chat, or maybe your wager is still inferior to other users, because wager and active chat is very influential to get rain. but for more details you can ask directly to support to find out what is happening with your account

Posted

I see some more players complaint this in chatroom they not received rains I think some players hide sitting option that's why they not received rains,

But you say you receive some rains so I think you not so active in chatroom or you not chat so much that's why you not receive so much rains

Posted

i had a same problem, wasnt catching rain for 7 months, i was just ignoring because i wasnt in chat much and also i wasnt gambling much, but then i thought i have to talk with support team, i told my problem to irena she said change your settings, if you have your stats and betting hidden, you cant catch the rain, i changed the settings and now i am getting rain again :)

try this bro.

Posted

Very unusual not to catch rain for one month. I think you should contact support because it has to be something wrong. I'm not very active on chat but I still get rain, so I don't think there is requirement to talk a lot on the chat.

  • VIP Host
Posted

There is nothing wrong, simply, the activity does not meet the requirements. As mentioned in chat, support chat, and here on the forum, the rainbot distributes the funds according to its algorithm that is in place to prevent any abuse. Some of the main factors that affect this:

  • Make sure that you've disabled hidden mode (Account > Account > Preferences > Untick the Hide bet statistics)
  • Wager
  • Be active in chat
  • Do not spam as this lessens your chances to receive rain 

To sum it up, there is absolutely nothing wrong, follow the above and I'm sure you'll catch some rain in no time! ;) 

As I'm sure there were multiple topics on the same subject, locking this one. 

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