Bug monthly bonus

[Xero]

Hello. 

I didn't receive my monthly bonus , is it normal?

I'm gold btw

[Faris]

Hello, @Xero  

Did you check your Spam/Social/Promos folders? 

[Xero]

Hey , yes ! Nothing

[Faris]

Just now, Xero said:

Hey , yes ! Nothing

Then please contact your VIP host or Live support! They will help you solve this problem.

[Xero]

I'm banned on both , i cant. 

Can you contact the support for me ? please

[Jelena]

Hey there, Xero.

Could you, please, send us a message on [email protected]?

[Xero]

Email send.

[Jelena]

Thank you. 

I already replied. We can continue conversation there.

[Xero]

any news @Jelena ?

[Jelena]

I will update you in our email conversation as soon as I receive an official answer. Your patience is much appreciated. 

Since we replied to your inquiry, I'll lock this topic.