Crash error made me lose my balance

[bogdan22211]

I was playing Crush on auto mode like this:

1.25x cash out , base bet: 0.0002050 eth, on lose ad 400%.

See the prtsc

At a point this happend:

1 bet 

base bet: 0.000205 eth
crash: 14,189,831,673
hash: 41766841576071d8a0907b61f6d2ec3ea66eb8468e6456f1a71b7ac637bcae47
seed: 0000000000000000001b34dc6a1e86083f95500b096231436e9b25cbdd0075c4

result 1.02
bet at 1.25 x
lose

2 bet

base bet: 0.005125 it should be 0.001025 eth
crash: 14,189,845,624
hash: b610645707bd4482579fac476ed31ebe4183c6095cf6e413dc4a7aa2f15a1ee0
seed: 0000000000000000001b34dc6a1e86083f95500b096231436e9b25cbdd0075c4

result 2.25
bet at 1.25x
win but the game registred a lose

3 bet

base bet: 0.0256250eth in sted of 0.000205 eth
crash: 14,189,859,757
hash: 9aa7ece57b8cd21f0c4ff1cd6d9e0db34c1692377a31e05878b272c6bdf1ddce
seed: 0000000000000000001b34dc6a1e86083f95500b096231436e9b25cbdd0075c4

result 1.16
bet at 1.25 x
lose

4 bet

base bet: 0.1281250 in sted of 0.001025 eth

crash: 14,189,868,354
hash: d97a5e5e19a6448b0611f321ec94351422d6b317a93c72aac1e0ba198f25cc44
seed: 0000000000000000001b34dc6a1e86083f95500b096231436e9b25cbdd0075c4

result 1.07
bet at 1.25x
lose

bet 5

base bet: 0.64062500 in sted of 0.005125

crash:14,189,876,152
hash: 8e3642be810adc67516106b72da9f275dde6b2371bf0988e01bd6e90ee972c98
seed: 0000000000000000001b34dc6a1e86083f95500b096231436e9b25cbdd0075c4

result 1.05
bet at 1.25x
lose

no balance to put a bet.

I issued a ticket and I`m waiting for an answer...12h pased and still no answer.

 

Did any one had this problem or solved some similar problems?

[Ali saher]

This game not work good on my device I try so many times but this game speed very slow even so many time just on 1,2 bets my mobile hang and I never play more that's why now I not try this game

[Shekhar1992GL]

Don't worry buddy 
inform this thing to support team 

they will reimburse ur loss
and even chance of bonus for bug report.

I faced this thing and got reward also..(check below link)