STATS from betting on ezugi Blackjack!

[SzymekJa]

Hello Stake

I find this bug when i playing on ezugi blackjack. This is problem with stats (rip bets) and this should more rip or rip when you on profit etc. Last time when my profit was like 6-20$ on profit i open live stats and i see 70$ on minus so it showing fake info about your real rip. This is problem only with this stats because they bj paying good for wins so there is no any problems with payout`s. I think this bug is from this about when you playing on ezugi bj and make win and playing there is something like 1-2.5second lag when it showing balance after bet (no after win) and this stats think about you lose because not get money win but for real yes you win and get money to stake balance. So stake should repair this for waiting more time for bet info from ezugi and after this system should add this to bet stats.

This bug too is on your bet`s id etc. you for real win but this showing for you lost etc. That`s why too much player`s who play on ezugi bj have really bad stats :(.

How check this bug about  it`s real? Easy way check how much user deposit and how much user withdraw (when he make it) and there you can see about the stats and how much he cashout its HMM and it shouldn`t looking like this look.

Thanks for read

Simon/SzymekJa

[Jelena]

Hey there. 

Thank you for this report.

Can you, please, give us more details? 

Have you switched to a different coin during your play? 

Also, can you explain part where bet ID is shown as a lost when actually is a win? Is that a visual bug? When you refresh the page, is bet shown correctly, as a winning one?

When profit amount in live stats is not properly displayed, have you noticed that certain bet ID is also missing under 'my bets' tab and it's shown only after page is refreshed?

This additional info would be really helpful so we could investigate this issue in more detail.

[SzymekJa]

Hi 

When i play i no switching coin but i playing on this with ltc, eth etc.

That`s a real bug not visual because you can see loses in user stats and i give info how check it with depo/withdraw.

With this bet id i not remember when this bug was showed but the best idea be record video when i play and send that for see this bug.

Simon/SzymekJa

[Jelena]

Yes, if you can reproduce the issue in question and record it, please, send us  a link to a video.

[SzymekJa]

Ok i go record this video but first i go save some money for betting ok D

Hi Jelena

I recording it but i rip at first bj so maybe later when i have money go record it

Simon/SzymekJa

[Jelena]

I'm locking this topic since we've continued conversation on Live Support and located the issue. 

Thank you once again for bringing this to our attention.