Why the suport not said corect answer

[ahmeddz]

Hello my friend see this picture why this user not said is not elgible 

 

I nead this prize but when said me is elgible i stop

 

Why this can answer @eddie or steve

[Sakmaestro]

Maybe he/she was mistaken, but the instructions for that challenge was clearly given. You don't need to message support for you to know that bet isn't eligible. You don't have to rely on them everytime, try to comprehend things your own next time. 😊