Guest jaggerpranay Posted March 31, 2021 #1 Posted March 31, 2021 Can't seem to log into my stake account. Devices that are logged in are not able to see slots or balance. Devices not logged in Can't go past login page.
Forum Admin Tristan Posted March 31, 2021 Forum Admin #2 Posted March 31, 2021 Hi Jaggerpranay, What's preventing you from logging into your stake account? Incorrect password, for example?
Guest dupe Posted May 7, 2021 #3 Posted May 7, 2021 On 3/31/2021 at 1:09 AM, Tristan said: Hi Jaggerpranay, What's preventing you from logging into your stake account? Incorrect password, for example? hey tristan, whenever i type in my two factor code it says token already used and it just doesnt let me log in, what should i do?
Forum Admin Tristan Posted May 8, 2021 Forum Admin #4 Posted May 8, 2021 23 hours ago, Guest dupe said: hey tristan, whenever i type in my two factor code it says token already used and it just doesnt let me log in, what should i do? Hey mate, this may sound stupid, but try again once 2fa refreshes. If the issue persists, then contact support and initiate 2fa recovery. (Should be able to get it deactivated hopefully so you can set it up again later). "I lost my 2fa code." - If you lost access to 2fa code, please contact us from the email linked to your account to [email protected] and we will initiate 2fa recovery procedure. For each of the cases described above, we will ask you to provide us with some pieces of information related to that account, and if everything is alright, you will be able to access your account again within 48h.
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