Unable to withdrawal

[Guest Chrisospanos]

I try to withdrawal my eos and i cant it pop up a massage you are not allowed to do that

[Chrisospanos]

I cant find how to resolve

[maverick528]

two probable reasons are

1) you have a balance that is less than the min amount for withdrawal (4 eos).

2) you are trying to withdraw everything, without leaving the w/d fee in your account.

(if you want to w/d 8 eos, you need to have a total balance of 8.1, and you must type 8 in the "Amount" field, not 8.1)

 

 

[Chrisospanos]

I know that 

Thank you

 

 

[Usmodu]

Contact one of d admin

[Chrisospanos]

How to contact ?

who admin is responsible for such issues to help me

[Dave1280]

Just click 'Live support' on the menu in stake, and one of the team will help you out. 

[Chrisospanos]

Ok thanks a lot

[ShadowZ23]

There is additional balance you need to have leftover to cover the fees, or maybe you dont have enough balance for the minimum withdrawal?

[Tristan]

Hey guys, sorry for the inconvenience but at the moment we are working on fixing this issue. We're having trouble with the EOS wallet in general. Hopefully it's resolved soon. 🙂

[Usmodu]

What is the complain