Need help on redeeming coupon on one of the competition

[kaluma]

Hi Darko and other stake staff

 

first of all, keep it up for having such a lovely website and fun competitions. I won the ncaa bracket (beginners luck) but was expecting a message from support when I login as I normally do but didn’t get any so after waiting for some days yesterday I asked support staff but they didn’t have definitive answer and today they mentioned that 20 April was last day to redeem the coupon which was posted on the same forum thread. 
 

As I mentioned, I wasn’t aware of this and hence I missed it. Since this is a $210 coupon which is not redeemed yet, I would like stake team to give me a chance to redeem it. Thanks in advance. I know you guys will make it right!

[kaluma]

Hi mlrmarcos

live support were not able to help hence I came here for help.

Please note that reason I created this post was because I can’t DM darko and nothing else. That money will definitely help me and my fam as I lost money gambling earlier. Thanks 

[kaluma]

Hi fellow gamblers,

 

can anyone please convey my message to Darko as I don’t think he has seen this post? As I mentioned I can’t seem to be able to DM him. Thank you 

[kaluma]

Bumping up since I still need help. Can any kind soul convey this message to Darko?

[Mirela]

Hi there, Kaluma, 

Best and quickest way to have your issue reviewed is to contact live support. Since your issue is related to the sports promotion, you can reach out to support and request help from the sports team so they can quickly check your situation and see what can be done in this case. 

Kind regards! 

[ap50921]

The best way to contact Darko sir is that you wait for him to be in live sports chat and request him to solve it. But like above said by Mirela even support can solve it, if it is possible though.

[MrRenden]

Live Support should have helped you.

It's sad to hear your story

[kaluma]

Thanks everyone for responding, I am still waiting to hear back from support. Will wait for couple of more days before I escalate it to their management.