Error when trying to claim , reward from TG challenge

[Foet14]

Hello ,

i open this topic cause i won tlg challenge this saturday

Usually i have no problem to claim reward but today i have an error message :

I clic on that link : https://stake.com/?bonus=MegaTGChallenge08052021

then clic on :

Have you any idea why i have that error ?

+ i have clear cache , sign out , sign in

+ I always play on firefox

 

[btcwallet01]

Did you try contacting the support on the website ? I can confirm you did win I was there today.

[Foet14]

Yeah , live chat support answered me , we have tried many way to claim ( different browser on computer / phone ) but i still got the error , let's try tomorrow

[btcwallet01]

4 minutes ago, Foet14 said:

Yeah , live chat support answered me , we have tried many way to claim ( different browser on computer / phone ) but i still got the error , let's try tomorrow

Oh okay hummm, maybe try contacting @Nenad. I think he the one who pay the winners.

[Foet14]

Closed

After many try on different browser , different devices , it still doesn't work.

So support found an alternative solution . Thanks to them.