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Guest NBandicoot

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Guest NBandicoot
Posted

Hello there!

 

I am currently facing an issue while trying to connect to my Stake account (Pseudo NBandicoot). This message appears: 

"Erreur

Veuillez ouvrir le service d'autorisation (Google ou Facebook)"

(Yes I am French 😄)

I searched for help on Google or anything, but the Authentication service from Google does not ask me anything, nothing happens... Could you please help me to fix this issue?

 

As I am not able to reach the live chat support, I posted also a message on the forum to try to have help.

 

Many thanks in advance for your help! 😃

 

Guest NBandicoot
Posted
2 minutes ago, Guest NBandicoot said:

Hello there!

 

I am currently facing an issue while trying to connect to my Stake account (Pseudo NBandicoot). This message appears: 

"Erreur

Veuillez ouvrir le service d'autorisation (Google ou Facebook)"

(Yes I am French 😄)

I searched for help on Google or anything, but the Authentication service from Google does not ask me anything, nothing happens... Could you please help me to fix this issue?

 

As I am not able to reach the live chat support, I posted also a message on the forum to try to have help.

 

Many thanks in advance for your help! 😃

 

I forgot to modify the message, I warn I already sent an e-mail to Stake support.

  • Forum Admin
Posted

Hey mate,

Email me at [email protected] and we'll look into this further and resolve it for you.

When you email through, please indicate the issue and your username. 

We'll get you back up and running. :D

  • 2 months later...
Guest don-killer15
Posted
On 5/10/2021 at 12:42 PM, Guest NBandicoot said:

Hello there!

 

I am currently facing an issue while trying to connect to my Stake account (Pseudo NBandicoot). This message appears: 

"Erreur

Veuillez ouvrir le service d'autorisation (Google ou Facebook)"

(Yes I am French 😄)

I searched for help on Google or anything, but the Authentication service from Google does not ask me anything, nothing happens... Could you please help me to fix this issue?

 

As I am not able to reach the live chat support, I posted also a message on the forum to try to have help.

 

Many thanks in advance for your help! 😃

 

Salut,

J'ai le même problème, tu as trouvé une solution?

  • Forum Admin
Posted
On 7/30/2021 at 11:08 AM, Guest don-killer15 said:

Salut,

J'ai le même problème, tu as trouvé une solution?

French users will not be able to login via oAuth unless they're using a service that will mask their IP. We are currently working on a solution that will let players login via oauth from a mirror site at stakemirror.com and instead of being rerouted to Stake.com during this process, be re-routed to the relevant mirror site they are attempting to login from.

Archived

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