ETH withdrawal to Tether address

[pierrep]

Hi. 

I did make this withdrawal from Stake. 

 

Hash; ******************************

Transaction failed, since it was sent to a tether address instead, but support will not refund my balance. - but as you can see on etherscan it was failed / reverted, and they keep asking me to contact my own wallet operator. 

Can this really be true? The funds was not even sent.. so why should i involve them?

I got this answer from my wallet operator: 

In the event of a transaction marked as "Reverted," the transaction did not execute and all state has been reverted to the the state before the transaction. Error messages may be included as defined in the contract.

 

but Stake dont want to cancel this withdrawal and insists that it has been completed 

[Tristan]

Hey Pierre,

I've looked into this for you and we will be able to resolve it.  Ill update you when we have. Sorry about all of this! 

[orangechip69]

I'll check back to see how it goes, i haven't had the same issue but just in case.

[Tristan]

Hey mate, 

Support will be in contact with you soon and resolve this for you. Sorry for the delay! Locking this thread as this issue has now been resolved.