Guest StakeLooseStake Posted July 25, 2021 #1 Posted July 25, 2021 So, I deposited DAI into a ETH address my own fault. Contacted support told me to wait 30 days for a fix/answer Now the money is just stuck not to mention 10% fee to fix it. Had this issue before because my wallet is sending out random coins when I select ETH it will send DAI pretty buggy i know but this is a wallet I used for a couple of months and I trust it. Im afraid of the privatekeys for the wallet I deposited into will be deleted within 30 days as the ETH addreses always change . Looking for a way to contact @Eddie admin as I had this issue before and it was fixed professionally the support on Stake are clueless they just send you copy/paste messages. All in one , I played good bets on here and new had any issues paying out/in it was always good and smooth and this is the only site i trust with my Crypto currently. I did like this was handled professionally and not like @eddies telegram is a secret which support can't provide. Thanks and have a nice weekend everyone!
Support Rade Posted July 25, 2021 Support #2 Posted July 25, 2021 Hi there. I am sorry but as I told you in a ticket, that process can last up to 30 days, and of course that is if our team can recover your funds at all. We are not able to speed that up. Have a nice day.
Guest StakeLooseStake Posted July 25, 2021 #3 Posted July 25, 2021 4 hours ago, Rade said: Dont be sorry, You are doing what you can im waiting for the issue to be fixed. 30 days or 360 days it's not about that the coin is stable. I just dont want to risk my coins is going to get wiped and nobody get access to them. Thats all, I can wait for something that could be fixed in 2 minutes but again It's my own fault and im thankfull if i get my coins back. Why should I wait 30 days and all the privatekeys getting wiped out and then getting a answer you were to late? I do not need that, I play on this site for months I made this issue before and I was paid back no 10% fee no nothing everything was solved over telegram Eddie did his job? Suddenly I need to wait 30 days? And pay fees? I'll do that glady but paying 10% and waiting 30 days dosent make sense. Thanks and have a nice day whatever. 4 hours ago, Rade said: Hi there. I am sorry but as I told you in a ticket, that process can last up to 30 days, and of course that is if our team can recover your funds at all. We are not able to speed that up. Have a nice day.
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