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2 of my bets placed the exact same bet at the exact same time.


OkeyGaming

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Posted

During the sports bug I got finessed, Clicked once, apparently it did 2 simultaneous bets for the exact same amount at the same time, on two different occations, see here :
 

sport:13910635 sport:13910585

sport:13911072 sport:13911046

I would've reported this earlier but I couldn't as you guys were updating the sports server or something and all settled bets wouldnt show lol.

Any help would be appreciated. 

Posted
2 minutes ago, Mystik said:

Contact live support and Darko or one of the sportsbook managers should sort it

Forgot to also mention the reason im posting here is because emails full (cant receive) and I cannot access live support through my browser, but you just reminded me I think Edge browser works for support will try that. 

Nope, live support only has to bot and the already written articles haha
 

Lol at them telling me I should've told them while the bets were still active.
If I wouldve known this happened I would have just hit the cash out button, I wouldn't have needed help at all -_-

Posted
1 hour ago, OkeyGaming said:

Forgot to also mention the reason im posting here is because emails full (cant receive) and I cannot access live support through my browser, but you just reminded me I think Edge browser works for support will try that. 

Nope, live support only has to bot and the already written articles haha
 

Lol at them telling me I should've told them while the bets were still active.
If I wouldve known this happened I would have just hit the cash out button, I wouldn't have needed help at all -_-

Hahahaha. I feel you man.. Stake’s support is just so bad. Imagine telling me i can’t make any assumptions on the total amount i wagered regardless of the logic and data coming from stake. I asked the guy, what solution or idea does he want to suggest. The guy said, “ I can’t give you information “. I almost fell. And i was about to go, he even even had the gull to say “ support are the one’s IN-CHARGE on these kinds of issues “ this was after i asked for somebody to talk to since the guy just simply don’t know what he was doing. I fuckin turned off my phone right then after reading it. God damn!!

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